Select Page

Kuvings Pre-Order Price Guarantee

The Pre-Order Price Guarantee applies to not-yet-released qualifying items.

Kuvings AU price for pre-order items (items not yet available) sometimes changes between the time that the item is listed for sale and the time that it is released.

Whenever you purchase a ‘pre-order’ product, we offer a Pre-Order Price Guarantee on that product which means, the price we charge you will be the lowest price offered between the time that you placed your order and the time that the item is released (that is, made available for purchase).

Look for the Pre-Order Price Guarantee message on any of our *PRE-ORDER* items, which means you have purchase protection when you buy this item, and, should the price drop between the time you placed your order and the time it is released, we will automatically credit you with the difference.

 

Important things to note:

  • The Pre-Order Price Guarantee applies only to not-yet-released qualifying items. It does not apply to other product lines or to items that have already been released.
  • The Pre-Order Price Guarantee applies only to qualifying items displaying the offer message on their product detail pages. Items that do not display the offer message do not qualify, regardless of the nature of the items.
  • Where a physical item has a stated release date, if your order enters the dispatch process before that date and the price of the item drops below the price that you were charged between the date of dispatch and the end of the day of the release date, we’ll automatically refund to your nominated payment method the difference between the price that you were charged and the lower price.
  • Any returns or refunds will be at the pre-order purchase price (that is, what the customer actually paid for the item).
0